From the date your return parcels arrives at our warehouse, please allow up to 10 business days for your return to be processed and 1-2 billing cycles for the return to appear on your credit card statement. Simply follow these steps:ġ) Carefully pack the items you wish to return in the original box/bag if possible.Ģ) Affix the pre-paid return label to the package making sure to cover up the original delivery label.ģ) Drop off your package at any Canada Post location.Ĥ) Refunds will be processed back to the original card of payment. Returning your online purchase is free and easy with the enclosed pre-paid Canada Post return label. Contact customer service at 1-84 or before placing your order. If you wish to buy the same article of clothing or hat (same colour) in a different size, but it is no longer on sale, we’ll match the initial purchase price. If you wish to exchange an item, you must return the item by following our Return Instructions and purchase a new item through at current selling price or exchange at one of our CAA Stores (note that some items are online only and are not available in-store). Unfortunately, we do not accept exchanges online. Worn or dirty items including clothing, hats, footwear, accessories and luggage.Products associated with hygiene including but not limited to:.The following items are considered FINAL SALE and are not eligible for a refund: Non-members: within 30 days of purchase.CAA Members: within 90 days of purchase.Not be an item included in the Return ExceptionsĬAA reserves the right to refuse returns that do not respect these conditions upon inspection and ship the product back to the customer.Be within the specified Return Time Frame.Have all paperwork, parts and accessories.Have all the original labels and tags attached.Alternatively, you can make a return or exchange at any open CAA Store within the South Central Ontario club territory (exchanges by mail are not offered).Ĭustomers are welcome to return their unused/unworn item, in original packaging, and with all paperwork, parts, and accessories and with the tags/labels still attached for a full refund, subject to the applicable rules.Īll products returned must be in original re-sellable condition. However, if you change your mind or the item is not as expected, you can always return your online purchase by mail. We are committed to providing a superior customer experience at every opportunity and we want you to love your CAA Store merchandise purchase. Light Weight Stretch Woven w/ HeiQ Soil Release Royal Robbins Women's Spotless Traveller Tank Dress Product Measurement Table: Fit Type Removable tie belt at the waist for custom fit and styling. Multiple pockets: front hand pockets, front hidden zip pocket, front hidden mesh pocket.HeiQ PFC-free stain and soil release technology fights stains and static.Featuring eco-friendly stain and soil release technology to eliminate one of travel's greatest problems.There are hand pockets and a couple of hidden pockets in the front, and the waist adjusts with a removable tie so you can tailor your fit. The polyester weave is airy, stretches, and is incredibly light and packable. And it’s worry free – if you spill some California red it'll wash right out thanks to our eco-friendly stain release technology. To complete a returns form simply follow the link here.Fun and comfortable, this is a perfect dress for summer travel. To receive an exchange or refund you must notify us of your returns request within 14 days of receiving your order and the good must be returned within 28 days of receiving you order. If you decide the item you order is unsuitable then we are happy to offer an exchange or refund on unused items. Orders placed to the Scottish Highland and Islands and UK postcodes which are not considered ‘Mainland UK’ will be subject to a postage surcharge, these prices will displayed at checkout. The Next Day Premium Service is available only to the UK Mainland and excludes orders placed to the Highlands and Islands. Please note that to qualify for Next Working Day Delivery your order must be placed by 11am Monday-Friday. This service is available for £3.95 for orders over £80 and £7.95 for orders under £80. If you require your order quicker we offer a fully trackable Next Working Day Service which offers email and SMS updates. This service is Free for all orders over £80 (Excluding the Highlands & Islands) and is £3.95 for orders under £80. Nordic Outdoor offer a standard UK Mainland delivery using a fully trackable DPD service which arrives within 3-5 working days and offers email and SMS updates.
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